These terms govern your use of YourMediaMate's services. Please read them carefully before engaging our services.
Last Updated: January 2026
By accessing or using YourMediaMate's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These terms apply to all visitors, users, and others who access or use our services. YourMediaMate is an Australian business operating under Australian law.
YourMediaMate provides website design, development, and maintenance services, including:
Specific services, deliverables, timelines, and pricing will be outlined in your service agreement or proposal.
Rest assured - Your website hosting is completely safe and secure with us!
Hosting is built directly into our service. We handle everything for you - no third-party hosting services needed, no technical setup required, no separate hosting bills.
YourMediaMate hosts all websites on enterprise-grade cloud infrastructure powered by industry-leading providers. Your website benefits from:
No Need For:
You Get:
When you engage our services, you agree to:
Important: All payments are processed securely through Stripe, our trusted third-party payment processor. We do not collect, store, or have access to your credit card or payment information. Your payment details are handled directly and securely by Stripe.
At YourMediaMate, we believe in simple, transparent pricing. All prices are quoted in Australian Dollars (AUD). Our pricing includes:
Simple two-step billing process:
No invoices, no deposits, no 50/50 splits — Just simple payment links through Stripe.
To cancel your subscription, email us at [email protected]. We'll process your cancellation and confirm via email.
Important: If your monthly maintenance payment fails, the following will occur:
We strongly recommend keeping your payment method up to date to avoid any service interruption.
By engaging our services or reaching out to us, you consent to receiving marketing and promotional communications from YourMediaMate, including updates about new products, services, and special offers.
You may opt out of these communications at any time by replying "STOP" to any marketing message, and we will promptly remove you from our marketing list.
We aim to launch your website within 7 days of receiving all necessary content and approvals. This timeline is subject to:
While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Planned maintenance will be communicated in advance. We are not liable for downtime caused by:
As a client, you are responsible for:
You may not use our services for any illegal or unauthorized purpose. Prohibited activities include:
We reserve the right to suspend or terminate services if prohibited activities are detected.
Important: We do not provide refunds under any circumstances.
You may cancel your subscription at any time by emailing [email protected]. The following terms apply:
We may terminate or suspend services immediately if:
To the maximum extent permitted by Australian law:
We warrant that:
Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
You agree to indemnify and hold YourMediaMate harmless from any claims, damages, losses, or expenses (including legal fees) arising from: your use of our services, your breach of these terms, your violation of any law or third-party rights, or content you provide to us.
In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiations.
If negotiations fail, the parties agree to attempt mediation before pursuing legal action. Mediation costs will be shared equally.
These Terms of Service are governed by the laws of Australia. Any legal proceedings must be brought in the courts of Australia, and both parties consent to the exclusive jurisdiction of those courts.
We believe in delivering exactly what you want. Our service includes:
This flexibility is included in your monthly maintenance fee - no extra charges for revisions or updates.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our business relationship. This includes:
This obligation continues even after termination of services.
Unless you explicitly object in writing, YourMediaMate reserves the right to:
Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to: natural disasters, war, terrorism, labor disputes, government actions, power failures, internet outages, or pandemics.
You may not assign or transfer your rights or obligations under these terms without our prior written consent. YourMediaMate may assign these terms to a successor entity in connection with a merger, acquisition, or sale of assets.
If any provision of these Terms of Service is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole. The invalid provisions will be replaced with valid provisions that most closely match the intent of the original.
These Terms of Service, together with any written service agreements or proposals, constitute the entire agreement between you and YourMediaMate concerning our services and supersede all prior agreements, understandings, and communications.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms of Service, please contact us:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.